Effective Date: 21/02/2026

BioPsychiatry Therapeutic Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. It also explains your privacy rights and how applicable laws protect your information.

1. Information We Collect and How We Use It

We collect personal information to provide, operate, and improve our services, including responding to inquiries, scheduling appointments, communicating with you, and delivering service-related updates.

2. Types of Information Collected

2.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name
     
  • Email address
     
  • Phone number
     
  • Any information submitted through contact, intake, or appointment forms
     

2.2 SMS Communication Information

If you consent to receive SMS communications, we may use your phone number to send messages related to our services, including:

  • Appointment reminders
     
  • Follow-up communications
     
  • Billing or administrative notifications
     
  • Service-related announcements
     

Phone numbers collected with SMS consent are never sold, rented, or shared with third parties or affiliates for marketing purposes.

2.3 Website Usage Data

We may automatically collect certain information when you visit our website, such as:

  • IP address
     
  • Browser type and version
     
  • Pages visited
     
  • Date and time of access
     
  • Time spent on pages
     

This data is used solely to analyze trends and improve website functionality and user experience.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance and monitor usage patterns. You may control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

4. Use and Protection of Information

Personal information collected is used strictly to provide and support our therapeutic and administrative services. We do not sell, trade, or share personal information for marketing purposes.

5. Disclosure of Personal Information

5.1 Business Transfers

If BioPsychiatry Therapeutic Services is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

5.2 Legal Obligations

We may disclose personal information if required to comply with applicable laws, regulations, or legal processes, or to protect the rights, safety, or property of our practice or others.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Your Privacy Rights

You have the right to:

  • Request access to your personal information
     
  • Request corrections or updates
     
  • Request deletion of your information, subject to legal and regulatory requirements
     
  • Opt out of SMS communications at any time
     

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites. We encourage users to review third-party privacy policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon posting.

SMS Terms and Conditions

By opting in to receive SMS communications from BioPsychiatry Therapeutic Services, you agree to the following terms:

1. SMS Consent

Phone numbers obtained through SMS consent are used solely for communication related to our services.
SMS consent data is not shared with third parties for marketing purposes.

2. Types of SMS Communications

Messages may include:

  • Appointment reminders
     
  • Follow-up communications
     
  • Billing or administrative notifications
     
  • Service-related updates
     

3. Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive multiple messages per week related to appointments, administrative matters, or service updates.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and service plan.

5. Opt-In Methods

You may opt in to receive SMS messages by:

  • Submitting an online form
     
  • Providing verbal consent
     
  • Completing a written consent form
     

6. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.
Reply HELP for general assistance.

7. Standard Messaging Disclosures

  • Message and data rates may apply
     
  • Reply STOP to opt out at any time
     
  • Reply HELP for assistance
     
  • Message frequency may vary