Introduction

By opting into the SMS program provided by BioPsychiatry Therapeutic Services (“we,” “our,” or “us”), you agree to receive recurring text messages to the phone number you provide. These messages may include appointment reminders, service updates, care-related notifications, and other relevant communications related to our services.

By participating in our SMS program, you agree to these Terms and Conditions, which are designed to comply with the Telephone Consumer Protection Act (TCPA) and applicable FCC guidelines.

Opt-In Consent

Participation in our SMS program requires explicit, one-to-one consent. By opting in, you consent to receive SMS communications only from BioPsychiatry Therapeutic Services.

Your consent:

  • Is specific to BioPsychiatry Therapeutic Services
     
  • Is not transferable to third parties or affiliates
     
  • Is not a condition of purchasing services or receiving care
     

You may opt in through one or more of the following methods:

  • Submitting an online form
     
  • Providing verbal consent
     
  • Completing a written or electronic consent form
     

Message Frequency

Message frequency may vary depending on your interaction with our services, including appointments, administrative updates, or care-related communications.

Standard message and data rates may apply based on your mobile carrier and plan.

Consent for SMS Communications

Once consent is provided, your phone number and SMS consent information will be kept confidential.

We do not sell, rent, or share phone numbers or SMS consent data with third parties or affiliates for marketing purposes. Your information is used solely to communicate with you regarding our services.

Types of SMS Communications

After opting in, you may receive SMS messages including, but not limited to:

  • Appointment reminders and confirmations
     
  • Follow-up messages
     
  • Administrative or billing notifications
     
  • Important service-related updates
     

Opt-Out Process

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.

Once you opt out, you will no longer receive SMS messages unless you choose to opt back in.
You may reply HELP for general assistance.

Terms of Consent

By opting into this SMS program, you acknowledge and agree that:

  • You are providing express consent to receive SMS messages from BioPsychiatry Therapeutic Services
     
  • Messages will be relevant to your interactions with our services
     
  • Consent applies only to BioPsychiatry Therapeutic Services and not to third-party organizations
     

Privacy Policy

Your privacy is important to us. By opting into SMS communications, you agree to our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

Your phone number and SMS interaction data are used solely to deliver the SMS communications described in these Terms.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan. BioPsychiatry Therapeutic Services is not responsible for any charges incurred from receiving or sending SMS messages.

Record-Keeping and Compliance

We maintain records of SMS consent, including opt-in and opt-out dates and timestamps, in accordance with applicable TCPA requirements. These records may be used to demonstrate compliance if required.

Changes to SMS Terms and Conditions

We reserve the right to modify or update these SMS Terms and Conditions at any time. Updates will be posted on our website and will become effective immediately upon posting.

Continued participation in our SMS program after changes are made constitutes acceptance of the revised Terms.

Disclaimers and Liability Limitations

We are not responsible for delayed or undelivered SMS messages. Message delivery depends on your mobile carrier’s network availability and transmission capabilities. SMS services may not be available in all geographic areas at all times.